Sunday, 16 January 2005 - 8:00 AM

This presentation is part of: Beyond Mental Health Treatment: Research on Psychosocial Rehabilitation Services

Consumers' Perceptions of Psychosocial Rehabilitation Treatment Environments and Behavioral Coping: The Role of Self-Efficacy

Sang Kyoung Kahng, PhD, George Warren Brown School of Social Work and Carol Mowbray, PhD, University of Michigan, School of Social Work.

3. Consumers' Perceptions of Psychosocial Rehabilitation Treatment Environments and Behavioral Coping: The Role of Self-Efficacy.

Purpose: According to the stress and coping model, stresses/resources are closely related to self-efficacy, which has an influence on behavioral outcomes. In addition to economic hardship and psychiatric symptoms, the treatment environment can be either a stressor or a resource. This study examined the relationships among treatment environment, self-efficacy, and behavioral coping among psychiatric service consumers served by psychosocial rehabilitation (PSR) agencies.

Methods: The sample consists of 351 consumers served by 25 PSR agencies in southeast Michigan - supported education programs, consumer-run drop-in centers, and clubhouses. The stress-coping model was tested using Structural Equation Modeling in AMOS 4. Final stress/resource variables included income, psychiatric symptoms, and treatment environment perceptions. Self-efficacy was hypothesized to mediate the relationship between stress/resource variables and behavioral coping. Behavioral coping was examined with a behavioral withdrawal measure.

Results: Measurement models (for symptoms, perceptions of agency environment, self-efficacy, and behavioral coping) presented acceptable fit indices. The structural model fit the data well – IFI=0.98, SRMR=0.06, RMSEA=0.06. Controlling for symptoms and income, consumers with more positive perceptions of the treatment environment presented greater self-efficacy (B=.16, p<.05). Further, those with greater self-efficacy presented lower levels of behavioral withdrawal (B=-.41, p<.00). Although perceptions of the environment had no direct effects on behavior, significant indirect effects were found through self-efficacy (B=-07, p<.05), indicating consumers who perceived the environment more negatively tended to present lower self-efficacy and greater behavioral withdrawal.

Implications: The findings of the current study suggest that treatment environment could be a stressor or resource, influencing consumers’ self-efficacy and behavioral coping. Based on our measure of treatment environment, results suggest that rehabilitation is more likely to be successful when the PSR program offers: (1) higher levels of consumer involvement, (2) clearer rules, (3) a clean environment, (4) more support, and (5) more practically oriented services.


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