Results: Average wait time varied by treatment modality; clients waited 8 days for detoxification, 10 days for residential treatment and 11 days for outpatient treatment (p<.001). Wait times also differed significantly by referral source. Clients referred by substance abuse treatment and health care providers had the shortest average wait times (3 days and 6 days, respectively), while clients referred by the criminal justice system had the longest average wait (14 days) (p<.001). When stratifying by modality, the abovementioned differences in wait time by referral type remained for outpatient treatment and detoxification. However, no differences in wait time by referral type were found in residential treatment.
Conclusion: Over the past two decades, there has been an increasing focus on non-residential services in the field of substance abuse treatment. In light of this, it is essential to understand how access to treatment differs across residential and non-residential settings. Overall, clients entering detoxification had the shortest average wait time, while clients entering outpatient treatment had the longest average wait. Moreover, wait time was more sensitive to referral source in these two settings. In detoxification and outpatient treatment, average wait times differed by more than 10 days depending on how clients were referred treatment. These findings suggest the need for further research to examine specific factors that drive differences in wait time across treatment modality and referral source, with the aim to identify specific points of intervention in the referral and intake processes that can improve access.