Methods: Semi-structured interviews were conducted with 60 bank members and 20 staff. Participants were recruited using convenience and snowball sampling methods. Interviews were collected and analyzed using a modified grounded theory.
Results: The bank provides financial services to active and former sex workers and promotes sex worker agency in two ways, the bank a) supports the independent financial decision making of sex workers and b) fosters sex-worker leadership. Firstly, bank members are free to make their own financial decisions and services are not exclusively oriented toward exit from sex work. Members use savings and loans for a range of purposes including children’s education, household expenditures, building construction, land purchases, and business investment. Interviews reveal that members’ ability to use bank services according to their specific needs, without stigma, is critically important to their financial stability. Secondly, the bank is led entirely by sex workers. This leadership structure has two major implications; 1) because services are developed by sex workers themselves, they are tailored specifically to the financial needs of sex workers, greatly enhancing their uptake and effectiveness, and 2) the financial success of the bank under sex worker leadership has shifted broader public opinion of sex workers due to high-profile successes of the bank that have undermined social narratives of passive sex worker victimhood.
Conclusion: When marginalized groups are denied the agency to define their own experiences, they are doubly oppressed since material supports which match their lived experience become impossible. By developing a comprehensive network of economic services as well as asserting sex worker identity, sex workers in Kolkata have reclaimed their finances and their narratives, thereby providing materially and symbolically empowering services. Such interventions necessarily spring from within the community and provide a model for politically engaged social welfare interventions with marginalized groups.