Methods: A model of community-based research was employed using a convergent parallel mixed methods design. A total of 100 residents (68 tenants and 32 landlords) were sampled through a purposive frame. Semi-structured interviews were conducted with each participant who had either experienced or filed an eviction action in the two zip codes within the last three years. Interviews were transcribed verbatim and coded using ethnographic constant comparison and theoretical framing from the literature. NVivo was also used for data analytic purposes to identify the frequency of codes as well as to explore demographic correlations.
Results: Findings demonstrate distinct tenant and landlord experiences, while similarities exist when these groups discuss the role that social services and city/county/state policy play in their ability to be successful landlords or tenants. Whereas landlords’ self-motivations, tactics for mitigating risk, and the ways they exercise power (retaliation, discipline, and punitive measures) illustrate an imbalance in power, tenants are trapped in a system where they are living one crisis away from eviction. Additionally, tenants are subject to the economic imperatives set forth by distressed property investors who are not compelled to provide safe, affordable, quality housing. However, despite the obvious tension in their relationship, they agree on the inequitable social service process that leaves tenants feeling dehumanized and landlords frustrated with the length of time it takes to receive payments. This is further exacerbated by city/county/state policies that are either components of statutes that are never enforced or discriminatory practices with very little oversight and protections.
Conclusions and Implications: Evictions are of particular relevance to social work researchers, educators and practitioners, as they disproportionately affect historically marginalized communities, due to the intersectional nature of race, class, and gender bias. Additionally, the impact is often reinforced or worsened by interactions with the welfare state, a system that continues to be constrained by neoliberal policy. The rise of housing insecurity in urban centers provides an urgent call to social workers to not only understand how and why eviction actions occur, but to interrogate our systems so that we are breaking the history of housing insecurity rather than reinforcing it.