- There will be a positive and significant main effect of work demands on work-life conflict,
- There will be a negative and significant main effect of schedule control on work-life conflict, and
- A significant negative two-way interaction on work-life conflict.
Methods: A cross-sectional study surveyed 260 frontline hospital clinicians serving clients or patients with trauma at a large hospital located in New York City (55% response rate) in 201918. Cronbach's alphas for the study measures were above the expected cut-off, and one measure was at (α =.78) 11,12,13,22. Discriminant and construct validity was established using maximum likelihood estimation and varimax rotation. Aiken and West21 procedures were followed to test the hypotheses using the hierarchal moderated multiple regression analysis in SPSS 26 25,19,20,21. No items cross-loaded on another factor. Finally, no violations of OLR regression were noted.
Results: Support was found for all three hypotheses. Significant negative main effect was found for schedule control over one's work11 (β = -1.49, p < .05) and positive main effect of work demands12 (β = 3.08, p < .05). The interaction effect of schedule control over one's work and work demand (β = -1.38, p < .05) on work-life conflict13 was significant. The two-way interaction reports a variance of 26% in the final model, which is relatively higher than a typical interaction effect.
Conclusion and Implications: Findings contribute to the health and social service workers literature by being the first known empirical study of clinicians working in emergency departments of a hospital setting. The research shows scheduling control's buffering effects on the relationship between work demands and work-life conflict. Job control over one's schedule allows team employees to be discrete and flexible to switch from one task to another 23. This ability to operate allows employees not to drain their resources but increases engagement. Employees' control over planning, deciding, and executing duties is associated with higher job satisfaction and reduced conflict 10,23.