Methods: In-depth interviews and focus groups were conducted with key informants (KI) from five groups that included community health workers/supervisors working in HIV service delivery (6), community leaders (5), people living with HIV (12), clinical providers (4) and front-line health care workers (12) guided by the Intersectionality-based policy analysis framework and the Consolidated Framework for Implementation Research. Rapid qualitative analysis methods were used to generate themes allowing for integration and synthesis findings across groups.
Results: PLWH reported experiencing intersecting stigmas including discrimination by health care professionals, fear of judgement by employers, stigma and anticipated stigma by intimate partners and health care professionals as well as symptoms of anxiety and depression related to their HIV diagnoses. Shared lived-experiences between CHWs and PLWH provided experiences of how systemic racism, discrimination, poverty, and marginalization from social determinants of health marginalize PLWH from receiving MH-SU and HIV care. CHWs helped find transportation for medication management, counseling for mental health issues, support groups, provided access to fentanyl test strips, services for people engaged in commercial sex work, assistance with obtaining suboxone, syringe exchange services and sexual health resources. Community health workers were identified as facilitating a referral system to credentialed professionals when mental health problems or recent release from incarceration was identified. Despite the utility of CHWs in coordinating services across systems of care, barriers persist to scaling up CHWs as a strategy of redressing the MH-SU, HIV syndemic. Training needs for CHWs include screening for MH-SU issues and knowledge of where to direct them to increase engagement in care. Lack of consistent funding under the Ryan White Program blocks sustained efforts to use CHWs as a strategy to redress the MH-SU and HIV syndemics.
Conclusions and Implications: Findings from this study underscore CHW potential to enhance engagement in MH-SU services including harm reduction for PLWH particularly from groups that are disproportionately marginalized from access to services. Increasing the capacity of community-based organizations to deploy CHWs is a promising workforce development strategy that requires greater investment in training, funding and organizational support.