Methods: The authors collected tweets using the hashtag #afterseptember11 on the social media platform “X,” formerly known as “Twitter,” that had been posted over the past eight years. The research team then coded and analyzed the posts, using thematic content analysis. Coding discrepancies were resolved by discussion and consensus was reached on all coding decisions.
Results: The major categories of tweets included experiences shared, the impact of experiences on individuals, families, and communities, and policy/advocacy efforts. The following themes emerged from the category of experiences shared: (1) targeted violence and hate, (2) misperceptions and stereotypes, (3) rights being stripped, and (4) fear. The hashtag was also used by individuals to threaten and insult those using this hashtag to share their stories.
Conclusions: The results of this study reveal that Muslim, Arab, South Asian, and Sikh Americans continue to face discrimination, microaggressions, and assaults due to their perceived racial identities. Social media analysis has much to teach scholars and the public about racism. We detail how we approach internet research, guided by principles of a trauma-informed framework, aided by recommendations from the Association of Internet Researchers Ethics Working Committee for ethical decision-making in internet research, and incorporating principles guiding antiracist research. Researchers will also give recommendations on how to use these frameworks to guide future social media and internet research that lifts the lived experiences, stories, and voices of marginalized communities.