Methods: Survey was conducted targeting social workers at all specialized elder protection agencies with the support of the Ministry of Health and Welfare in South Korea. Out of a total of 333 workers from 37 agencies, 252 individuals responded(75.7%). Elder abuse was categorized into seven types: physical abuse, emotional abuse, sexual abuse, financial abuse, neglect, self-neglect, and abandonment. Intervention methods were divided into 12 categories: criminal punishment for perpetrators, administrative measures for facilities, separation of perpetrators, separation of victims, education and counseling for perpetrators, education and counseling for victims, respect for the victim's wishes, victim protection(shelters), linkage to welfare services, counseling for family, linkage to medical services, and linkage to legal services. Data analysis was conducted using Importance-Performance Analysis (IPA).
Findings: This study focuses on the second quadrant (high importance but low performance) and the fourth quadrant (low importance but high performance) of the IPA matrix. For physical abuse, ‘administrative measures for facilities’ and ‘separation of perpetrators’ were positioned in the second quadrant, while 'separation of victims,' 'respect for the victim's wishes,' and 'separation of victims' were included in the fourth quadrant. For emotional abuse, the second quadrant included ‘separation of perpetrators’, while the fourth quadrant included 'separation of victims.' In the cases of financial abuse and neglect, the second quadrant featured 'administrative measures for facilities,' whereas the fourth quadrant included 'respect for the victim's wishes.' Despite the necessity for active interventions targeting perpetrators, the reality revealed instances where victims were either relocated to shelters or intervention was discontinued based on the victim's wishes.
Conclusion and Implications: Victims often fear the punishment of family members or are anxious about the care gap that might arise after reporting their caregiver for abuse. In such complex situations, intervention methods centered on punishment or victim separation can lead victims to deny the occurrence of elder abuse and refuse intervention. In most types of abuse, 'respect for the victim's wishes' was positioned in the fourth quadrant. This highlights the limitations of failing to intervene under the guise of respecting the elderly's right to self-determination. Diverse intervention methods tailored to complex abuse situations are necessary.
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