Building Bridges across Generations: A Qualitative Study of a Community-Based Intergenerational Program

Background and Purpose:
In today’s rapidly evolving society, the generational gap between teenagers and older adults has contributed to a decline in meaningful intergenerational interactions. Older adults often experience social isolation and a diminished sense of purpose, while teenagers may lack opportunities for mentorship, community connection, and perspective-taking. Research suggests that structured intergenerational programs can foster mutual understanding, reduce ageism, and enhance well-being across age groups. This study evaluated a community-based co-generational (co-gen) initiative in Westborough, Massachusetts, which paired high school students and older adults for six weeks of structured, one-on-one conversations and shared activities. The goal was to explore how participation influenced social connectedness, attitudes, and experiences for both generations.

Methods:
We employed a qualitative design using in-depth, one-on-one semi-structured interviews conducted before and after the program. Ten teenagers (ages 14–18) and ten older adults (ages 65+) were individually paired and met weekly to engage in collaborative activities such as storytelling, life skill sharing, and creative projects. The six-week program began and ended with large group meetings, while the middle four weeks consisted of independent, one-on-one meetings between intergenerational partners. Participants were recruited through local high schools, parent networks, community organizations, and senior living communities. Each participant completed two interviews—one at the start and one at the conclusion of the program—resulting in 40 interviews. Interview guides explored participants’ expectations, generational perceptions, program experiences, and perceived changes in relationships, attitudes, and emotional well-being. All interviews were audio-recorded, transcribed verbatim, and analyzed thematically using an inductive coding approach to identify recurring patterns and insights.

Findings:
Thematic analysis revealed four core themes: (1) shifting perceptions and breaking stereotypes, (2) discovering common ground and mutual learning, (3) emotional enrichment and connection, and (4) desire for continuity and community engagement. Many participants entered the program with limited or stereotyped views of the other generation—teens often assumed older adults were out of touch or unapproachable, while older adults expressed uncertainty about connecting with today’s youth. By the end of the program, most participants reported that these assumptions had been replaced by respect, empathy, and a sense of shared humanity. Teens highlighted a deeper appreciation for older adults’ life experiences and wisdom, while older adults expressed admiration for their teen partners’ curiosity, kindness, and thoughtfulness. Several participants expressed a desire to continue their relationships beyond the program. The one-on-one format was frequently credited with fostering trust and enabling meaningful dialogue.

Conclusion and Implications:
This evaluation highlights the transformative potential of structured, relationship-based intergenerational programs. The one-on-one format allowed participants to build authentic connections that went beyond surface-level interactions, fostering mutual appreciation and emotional resonance. The program’s flexible, participant-driven structure enabled individuals to shape their own experiences, contributing to high engagement and satisfaction. Findings suggest that even short-term, low-cost programs can significantly enhance intergenerational understanding and well-being. As communities seek innovative approaches to reduce social isolation and foster inclusion, this model offers a promising and replicable framework for bridging generational divides.