Society for Social Work and Research

Sixteenth Annual Conference Research That Makes A Difference: Advancing Practice and Shaping Public Policy
11-15 January 2012 I Grand Hyatt Washington I Washington, DC

15730 Health Care for Latinos In the United States: Perceptions of Quality, Discrimination, and Access

Schedule:
Friday, January 13, 2012: 10:30 AM
Constitution E (Grand Hyatt Washington)
* noted as presenting author
David Becerra, PhD, Assistant Professor, Arizona State University, Phoenix, AZ
David K. Androff, PhD, Assistant Professor, Arizona State University, Phoenix, AZ
Jill T. Messing, MSW, PhD, Assistant Professor, Arizona State University, Phoenix, AZ
Jason Castillo, PhD, Assistant Professor, University of Utah, Salt Lake City, UT
Andrea N. Cimino, MSW, Doctoral Student, Arizona State University, Phoenix, AZ
Background & Purpose: This study examined the relationship between acculturation and Latinos' perceptions of health care treatment quality, discrimination, and access to information. Although the Affordable Care Act of 2010 attempts to provide insurance coverage to a greater number of individuals, minorities and individuals of lower socioeconomic status remain disadvantaged when it comes to access to quality health care services and health information. Factors such as gender, age, socioeconomic status, race and ethnicity, and level of acculturation may impact perceptions of discrimination by health care providers and lower quality of treatment (Perez et al., 2008).

Research Hypothesis It was hypothesized that less acculturated Latinos would report: 1) less discrimination in health care treatment; 2) a lower quality of health care treatment; 3) less confidence filling out health related forms; and 4) greater challenges understanding written information about their medical conditions.

Methods Data for this study were drawn from the 2007 Pew Hispanic Center survey of a disproportionate stratified RDD nationally representative sample of 4,013 Latino adults living in the U.S. The sample consisted of 2,783 (69.5%) foreign born Latinos, 1,120 (30.5%) U.S. born Latinos; 2,016 (50.2%) males, 1997 (49.8%) females; mean age was 43; over 68% of the participants had a high school diploma/GED or lower; and the mean annual income was almost $40,000. Multivariate OLS linear regressions examined the relationship between acculturation (controlling for gender, age, level of education, income, immigrant status, and years in the U.S.) and the dependent variables.

Results The results of this study indicated that participants who had lower levels of acculturation perceived: 1) greater discrimination in health care treatment; 2) a lower quality of health care treatment; 3) less confidence filling out health related forms; and 4) greater challenges understanding written information about their medical conditions. Contrary to previous studies that found more acculturated Latinos reporting higher rates of discrimination (Perez et al., 2008), the results of this study found that Latinos with lower levels of acculturation perceived more discrimination in the health care settings.

Conclusion & Implications With the growing Latino population in the U.S., it is imperative that health care providers understand issues facing less acculturated Latinos. The use of professional interpreters has been found to improve the quality of health care, and has resulted in higher patient satisfaction, and improved clinical outcomes (Karliner et al., 2001). It is therefore important that social workers in hospitals and community health centers advocate for the use of professional interpreters in order to improve the quality of health care treatment and the access to understandable health information for Latinos. Social workers are trained to work with diverse populations, but physicians and other health care professionals may not have the same experience. Therefore, social workers in hospitals and other health care settings can help develop and facilitate trainings that improve the cultural competency of health care providers and disseminate health information to underserved Latinos.